Importance of a Package Tracking Tool



With e-commerce continually driving the retail shopping landscape, free package tracking tools have become increasingly crucial to its success. The facility allows the clients to better serve their online customers with accurate shipping details.


The package tracking process involves localizing shipping containers, mail, and parcel post at various points of time during sorting, warehousing, & package delivery to verify their shipping status & to predict and aid delivery.


It helps verify the movement of a package and its source. Moreover, the client gets to know the estimated delivery date. The main aim of such tools is to provide customers with data regarding the details of the route of the package, estimated delivery date, delivery status, and the estimated time of delivery.


Providing customers with accurate shipping data and tracking updates lets them know that the business is dependable. This is crucial to customer retention. But there are other benefits too:


Online order tracking helps minimize customer anxiety & buyer remorse.


With an online order tracking system in place, you remove a lot of pressure from your customer service team that would otherwise be spent dealing with phone calls, queries, and complaints. As such, the team spends more time handling important issues.


What are the various shipment statuses? 

Order Received

The courier partner receives the order. The shipped item leaves the courier agency at the seller’s location and reaches another branch of the courier agency at the buyer’s location.

Order Picked

The courier partner picks up the order.

Order In Transit

The order is on the way to the customer’s address.

Out For Delivery

The courier executive/delivery person is on their way to deliver the order at the client’s doorstep. At this location, the received parcel is scanned again and then sent out for delivery. 


The scanned data is stored in the tracking system. It also specifies the time the products left that courier agency for delivery.

Reached Destination

The order reaches the customer’s city.

Order Delivered

Finally, the shipment is delivered to the buyer’s address.



Looking for a reliable free package tracking tool? Download TrackMyPack.

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